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Latest Articles from the Apple iPod Knowledgebase
iTunes for Windows may quit unexpectedly on your PC when the VoiceOver feature has been enabled with iPod shuffle (3rd generation) or iPod nano (5th generation) and: Your Windows username uses a double-byte language such as Japanese, Korean, or Chinese OR Your Windows username uses extended ASCII (or high ASCII) characters (such as characters like any of these: éééèèóóúú).
Wed, 28 Jul 2010 16:26:48 GMTUsing a POP account with multiple devices
When using a POP email account with multiple devices, email messages may only appear on the first device that receives them. This occurs when an email client is configured to automatically remove email from the server once an email client has received it. You can configure your email client (or clients) either to keep a copy of the email on the server, remove it after a certain number of days have passed, or keep it until you move it from your Inbox.
Tue, 27 Jul 2010 22:32:24 GMTHow to back up your data and set up as a new device
You may want to restore your iPhone, iPad, or iPod touch and set it up as new to troubleshoot an issue. Take steps to preserve your data before restoring as new by following this article.
Mon, 26 Jul 2010 15:35:12 GMTiPhone and iPod touch: Syncing Notes
Using iOS 4 or later, you can sync Notes over the air using MobileMe or an IMAP email account. This article explains certain sync behaviors and shows how to enable Notes syncing.
Mon, 26 Jul 2010 15:26:39 GMTiPhone and iPod touch: Calibrating Nike+
When using iOS 4 or later, the Nike+ application does not offer an option for a calibration workout. Instead, you can calibrate at the end of any workout.
Mon, 26 Jul 2010 15:22:40 GMTMobileMe: Troubleshooting the MobileMe iDisk app on iPhone, iPad, and iPod touch
You can view and share files on your iDisk with the iDisk app for iPhone, iPad, and iPod touch. For help using the iDisk app, open the app, tap Settings in the upper-left corner, then Tap iDisk Help. If you encounter issues while using the iDisk app, the steps below can help you troubleshoot further. iDisk app version 1.2 or later is recommended for all MobileMe iDisk app users.
Fri, 23 Jul 2010 16:08:36 GMTiPod: How to find the serial number
This article describes ways to find your iPod serial number. The content of this document also applies to iPod shuffle; however, see iPod shuffle: How to find the serial number for information on how to locate iPod shuffle's serial number on the device.
Tue, 20 Jul 2010 15:33:00 GMTiOS: Apple Wireless Keyboard compatibility
This article discusses the compatibility of the Apple Wireless Keyboard and third-party Bluetooth keyboards with iOS devices.
Fri, 16 Jul 2010 16:15:49 GMTHow Mac OS X and iOS report storage capacity
Learn why the storage capacity stated in a product's specification may be lower than what is reported by Mac OS X or iOS.
Wed, 14 Jul 2010 22:53:20 GMTiPhone, iPad, and iPod touch: Understanding Restrictions
You can enable Restrictions, also known as Parental Controls, on an iPhone, iPad, or iPod touch to prevent access to specific features. This article provides an overview of the types of Restrictions that are available, as well as how to enable or disable Restrictions on your device.
Wed, 14 Jul 2010 20:56:58 GMTiTunes: Error 13019 during sync
When syncing a device using iOS 3 or later, syncing may stop with Error 13019.
Mon, 12 Jul 2010 23:34:22 GMTiPhone, iPad, iPod: How to find software version
Learn how to find out which version of software is installed on your iPhone, iPad, and iPod.
Mon, 12 Jul 2010 20:59:14 GMTApple Power Supplies: Changing voltage settings
Learn about the power supplies in various Apple products and whether they can switch automatically to voltages in other countries. Some Apple computers have an auto-switching power supply which monitors the incoming voltage and automatically switches itself accordingly. Other Apple computers have a power supply that must be manually switched for various incoming voltages. In this case, the change is made by moving the voltage selector switch which is accessible from outside the computer's case. Still other Apple computers have a power supply th
Mon, 12 Jul 2010 18:16:43 GMT